At juan365ph, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have under Philippine law.
Summary: juan365ph collects personal data only to operate our platform, comply with Philippine law, and improve your experience. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time. This policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
juan365ph ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at juan365ph.vip. We are committed to protecting the privacy and personal data of every individual who interacts with our platform — whether as a registered player, a visitor browsing our website, or a person who contacts our support team.
This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with the juan365ph platform and all related services. It applies to all users located in the Philippines and is designed to comply with the requirements of the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
By registering an account on juan365ph, accessing our website, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
juan365ph collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:
Note on Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under RA 10173. juan365ph applies heightened security measures to the storage and processing of such data.
juan365ph collects personal data through the following means:
juan365ph uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with these stated purposes without your prior consent.
| Purpose | Data Used |
|---|---|
| Account registration & management | Identity, contact, and account activity data |
| Age verification (21+ compliance) | Date of birth, KYC documents |
| KYC / Anti-Money Laundering compliance | Identity, KYC, and financial data |
| Processing deposits & withdrawals | Financial and transaction data |
| Providing gaming services | Account activity and gaming data |
| Responsible gaming tools | Account activity, gaming, and communications data |
| Customer support | Identity, contact, and communications data |
| Fraud prevention & security | Technical, device, financial, and identity data |
| Marketing & promotions (with consent) | Contact and account activity data |
| Platform analytics & improvement | Technical, device, and gaming data (aggregated/anonymized) |
| Legal & regulatory compliance | All categories as required by applicable law |
juan365ph will never sell, rent, or trade your personal data to third parties for their own marketing purposes.
Under the Data Privacy Act of 2012, juan365ph processes your personal data on the following legal bases:
juan365ph does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Cross-border transfers: Some of our service providers may be located outside the Philippines. Where personal data is transferred internationally, juan365ph ensures that adequate safeguards are in place in accordance with NPC guidelines and RA 10173.
juan365ph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.
juan365ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved disposal methods.
juan365ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Data Breach Notification: In the event of a personal data breach that poses a real risk of serious harm, juan365ph will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with RA 10173 and NPC Circular 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan365ph:
To exercise any of these rights, please contact our Data Protection Officer (DPO) using the contact details in Section 14. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.
Some rights may be subject to limitations where processing is required for compliance with a legal obligation, the performance of a contract, or the protection of vital interests. We will always explain any such limitations clearly when responding to your request.
The juan365ph platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from persons under the age of 21.
If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any funds in accordance with applicable regulations. If you believe a minor has registered on our platform, please contact us immediately at the details provided in Section 14.
The juan365ph platform may contain links to third-party websites or services (for example, payment provider portals). This Privacy Policy applies solely to the juan365ph platform. We are not responsible for the privacy practices of any third-party websites and encourage you to review the privacy policies of any external sites you visit.
juan365ph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page will be revised accordingly.
For material changes that significantly affect your rights or how we use your data, we will provide advance notice via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
juan365ph has appointed a Data Protection Officer (DPO) in accordance with the requirements of RA 10173 and NPC regulations. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:
Data Protection Officer — juan365ph
Email: [email protected]
(plain text — not a clickable link)
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.
Our DPO will acknowledge receipt of your request within three (3) business days and provide a full response within fifteen (15) business days of identity verification.
Six pillars of data protection built into every layer of the juan365ph platform.
Every byte of data exchanged between your device and juan365ph is protected by bank-grade SSL/TLS encryption. Your credentials and financial details are never transmitted in plain text.
Our data practices are fully aligned with the Philippine Data Privacy Act of 2012. We have a registered Data Protection Officer and follow all NPC guidelines for data collection, retention, and breach notification.
juan365ph does not sell, rent, or trade your personal information to any third party for marketing purposes — ever. Your data is used only to operate your account and comply with Philippine law.
Access, correct, delete, or port your data at any time. Our DPO responds to all verified requests within 15 business days. You are always in control of your personal information on juan365ph.
We collect only what is necessary. Every data point we gather has a clear, documented purpose. No unnecessary profiling, no excessive data harvesting — just what is needed to keep your account safe and compliant.
In the unlikely event of a data breach, juan365ph will notify the NPC within 72 hours and inform affected players without delay — going above and beyond the minimum requirements of RA 10173.
Your data is protected. Your transactions are secure. Your rights are respected. Join hundreds of thousands of Filipino players who trust juan365ph for a safe, fair, and fun online gaming experience. Must be 21 or older.