These Terms & Conditions govern your use of the juan365ph platform. Please read them carefully before registering or using any of our services. By accessing juan365ph, you agree to be bound by these terms in full.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and juan365ph ("we," "us," "our," "the Platform"). By creating an account, accessing the Platform, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use the juan365ph platform.
These Terms apply to all users of the juan365ph website located at juan365ph.vip and any associated mobile or web-based applications, features, content, and services offered by the Platform (collectively, the "Services"). Your continued use of the Services following any modification to these Terms constitutes your acceptance of the revised Terms.
juan365ph reserves the right to update, modify, or replace any part of these Terms at any time. We will notify registered users of material changes via the email address associated with their account or through a prominent notice on the Platform. It is your responsibility to review these Terms periodically.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and juan365ph.
To register and use the juan365ph platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Services:
Age Verification: juan365ph employs age verification procedures during registration. We reserve the right to request government-issued identification at any time to confirm eligibility. Any account found to belong to a person under 21 years of age will be immediately suspended and all funds returned in accordance with applicable regulations.
To access the full range of juan365ph Services, you must create a registered account. During registration, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate and complete.
Each individual may hold only one (1) registered account on juan365ph. The creation of multiple accounts by a single individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and may result in the permanent suspension of all associated accounts and the forfeiture of any balances therein.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You agree to notify juan365ph immediately upon becoming aware of any unauthorized use of your account or any other breach of security. juan365ph will not be liable for any loss or damage arising from your failure to comply with this security obligation.
We strongly recommend enabling two-factor authentication (2FA) on your account. juan365ph will never ask for your password via email, live chat, or any other communication channel.
juan365ph is required to conduct Know Your Customer (KYC) verification in accordance with applicable Philippine anti-money laundering regulations. You may be required to submit a valid government-issued photo ID (such as a Philippine passport, driver's license, SSS ID, or UMID), proof of address, and/or proof of payment method ownership before withdrawals are processed or at any other time deemed necessary by the Platform.
juan365ph accepts deposits and processes withdrawals exclusively through the following payment methods, all denominated in Philippine Peso (PHP / ₱):
Prohibited Payment Methods: In compliance with Philippine regulations, juan365ph does not accept deposits or process withdrawals via credit cards or any form of cryptocurrency. Attempts to fund an account using prohibited methods will be declined and the funds returned.
All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit amounts are displayed within the Platform's cashier section and are subject to change. Deposits are generally credited to your account within minutes, subject to the processing times of your chosen payment provider.
Withdrawals will only be processed to the same payment method used for the corresponding deposit, where technically possible. juan365ph aims to process withdrawal requests within one (1) to three (3) business days, subject to completion of KYC verification and any applicable bonus wagering requirements. The Platform reserves the right to conduct additional security checks before processing any withdrawal.
All transactions on juan365ph are conducted in Philippine Peso (PHP). The Platform does not support multi-currency accounts. Any funds deposited in a foreign currency will be converted to PHP at the prevailing exchange rate at the time of the transaction, and applicable conversion fees may apply.
juan365ph offers various bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and conditions that are published alongside each individual promotion. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail.
For full details on current bonus offers, including welcome bonuses, reload promotions, and seasonal campaigns, please visit the Bonus page.
All games available on juan365ph are provided by licensed third-party game suppliers and operate using certified Random Number Generator (RNG) technology or, in the case of live dealer games, real-time dealing by trained croupiers. The outcome of each game is determined independently and cannot be influenced by the Platform or any player.
The following conduct is strictly prohibited on the juan365ph platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities:
juan365ph is committed to promoting responsible gaming practices. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from within your account settings.
Gambling is addictive. Know when to stop. If you feel that your gambling is becoming a problem, please use our self-exclusion tools or visit our Responsible Gaming page for support resources.
Players who have self-excluded from the Platform must not attempt to re-register or circumvent the self-exclusion in any way. juan365ph will take all reasonable steps to enforce self-exclusion requests but cannot guarantee absolute prevention of access in all circumstances.
All content on the juan365ph platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform — is the property of juan365ph or its content suppliers and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of juan365ph.
To the maximum extent permitted by applicable Philippine law, juan365ph and its officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or its Services.
juan365ph does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Platform or the information, content, or materials included therein.
In no event shall the total aggregate liability of juan365ph to you for all claims arising out of or relating to these Terms or your use of the Services exceed the total amount deposited by you into your juan365ph account in the thirty (30) days immediately preceding the event giving rise to the claim.
The collection, use, and protection of your personal data by juan365ph is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
juan365ph reserves the right to amend these Terms at any time. Amended Terms will be posted on this page with an updated "Last Updated" date. For material changes, we will provide notice via email or a prominent Platform notification at least seven (7) days before the changes take effect, where practicable. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the juan365ph platform shall first be submitted to the Platform's internal dispute resolution process by contacting our customer support team.
If a dispute cannot be resolved through internal channels within thirty (30) days, either party may refer the matter to the appropriate regulatory authority or to the courts of competent jurisdiction in the Philippines. Players may also escalate gaming-related complaints to PAGCOR through its official complaint channels.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the juan365ph support team:
Email: [email protected] (plain text — not a clickable link)
Our customer support team is available 24 hours a day, 7 days a week, 365 days a year. We aim to respond to all written inquiries within 24 hours.
A summary of the key protections built into your juan365ph account.
All data transmitted between your device and juan365ph is protected by 256-bit SSL encryption. Your personal and financial information is never shared with unauthorized third parties.
Our KYC process protects you and the integrity of the platform. Verification ensures that only the rightful account holder can access funds and make changes to account settings.
All deposits and withdrawals on juan365ph are in Philippine Peso via GCash, PayMaya, and local banks. No hidden currency conversions, no crypto — just straightforward ₱ transactions.
Every game on juan365ph uses certified RNG technology or live dealers. Game outcomes are independently verified and cannot be manipulated by the Platform or any player.
Deposit limits, session timers, cooling-off periods, and self-exclusion are all available in your account settings. juan365ph is committed to keeping gaming safe and enjoyable.
Our support team is available around the clock to handle any account or game dispute. Unresolved issues can be escalated to PAGCOR through official regulatory channels.
Now that you know the rules, join over 500,000 Filipino players on juan365ph. Live casino, slots, bingo — all in Philippine Peso, all fair, all secure. Must be 21 or older.